We are seeking a highly motivated and service-oriented Shift Leader to join our team at The Palm Court. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a keen eye for detail.

As a Shift Leader, you will oversee daily operations, ensuring a seamless and exceptional guest experience while supporting and guiding the team.

Duties And Responsibilities

• Supervise and coordinate the daily operations of The Palm Court, ensuring smooth service flow.
• Lead and motivate the team to provide outstanding customer service in line with Corinthia standards.
• Assist in training new team members and ensuring consistent performance across shifts.
• Oversee guest interactions, addressing concerns promptly and professionally.
• Ensure that the lounge maintains impeccable cleanliness and presentation.
• Monitor stock levels and coordinate with the management team for replenishment.
• Assist with staff scheduling and ensure optimal team coverage.
• Uphold all health, safety, and hygiene regulations.
• Collaborate with the Palm Court Manager & the F&B Manager to implement service improvements and promotions.
• Handle administrative tasks such as shift reports and cash handling when necessary.

Experience

• Previous experience in a similar role within a luxury hotel, lounge, or high-end hospitality environment.
• Strong leadership, problem-solving, and interpersonal skills.

Skills & Knowledge

• Excellent communication skills in English; knowledge of French and/or Dutch is a plus.
• Ability to multitask and work efficiently in a fast-paced environment.
• A passion for hospitality, fine dining, and high-quality service.

Requirements

• Flexibility to work shifts, including weekends and public holidays.

• Enjoy an industry-leading salary that rewards your expertise and dedication.
• Revel in 20 well-deserved paid holidays annually, excluding bank and public holidays, giving you ample time to recharge and explore.
• Savor the convenience of complimentary meals on duty, ensuring you stay energized and focused throughout your shifts.
• Experience the luxury of complimentary dry cleaning for your uniform, always presenting your best self to our guests.
• Receive 250 eco vouchers, empowering you to make eco-conscious choices and contribute to a sustainable future.
• Rest assured with our tailored hospitality insurance, focused on your peace of mind.
• Ease your commute with 80% of your transportation costs covered, making your journey to work hassle-free.
• Indulge in exclusive rates with Corinthia hotels, extending the luxury experience beyond your workplace.
• Secure your future with our pension plan.
• Embark on a journey of professional growth and development with abundant opportunities for career advancement within our esteemed organization.

At the Corinthia Brussels, we prioritize inclusion, diversity, and the well-being of our team. We believe that every voice matters and strive to create an environment where everyone feels respected and valued. Rest assured, we treat all applications with fairness and without discrimination.

Join us and be part of a team that values your uniqueness and cares about your well-being.