We are passionate people, making magic happen for our guests day after day. Our hotel has five stars (superior) with 267 rooms (including 40 Suites and a Royal Suite). Big event or party, our Meeting & Banquet facilities cater for up to 600 persons across 13 conference rooms. Check out our fabulous hotel as well as info about the role and find out if you are our next team member!

The Conference and Events Manager is responsible for driving sales in order to maximize the revenues of rooms, groups, conferences and events through proactive sales and converting guests’ requests to confirmed demand. He/she will report to the Director of Sales Luxury Hotels (DOSLH).

Key responsibilities:

• The Conference & Events Manager is in charge of C&E affairs such as Delegations, Inventive/Recreation companies, Sports Clubs, Corporate Accounts, and any significant clients in these segments
• Manage C&E requests in accordance with Steigenberger standards
• Proactively answer requests based on hotel strategy to maximize revenue
• Convert a request into a contracted file
• Ensure that all departments are fully informed of all booked events and any last minute changes
• Check customer satisfaction at the end of an event, resolve any issues in order to aim for new requests and build customer loyalty
• Identify new accounts in order to develop demand
• Regularly review with the Assistant Director of C&E Sales the level of his skills and identify areas of improvement or development
• Prepare: the daily, weekly and monthly reports as indicated by management
• Develop a sales culture in line with the department strategy
• Work as a team, take part of department meetings, team briefings, work projects and support the other team members to ensure common team objectives
• Acquire market knowledge, knowledge of the competition and events impacting the city
• Participate in local or international fairs, specifically Mice or banquets
• The Conference & Events Sales Manager will supervise the C&E Sales Executive and the C&E Sales Coordinator
• He will report to the DOSM

• Positive attitude
• Excellent communication and collaboration skills
• A high degree of self-motivation
• Ability to work independently and under pressure
• Aptitude for change management
• Open en pro-active attitude

• Have at least 3 years of experience in C&E sales and operational field
• Know how to highlight the reputation of the hotel and our brand
• Be flexible with working hours and days of the week
• Know how to lead and close a sale
• Good sense of data analysis and know how to provide solutions
• Very good self-motivation
• Know how to work in a team and transversally with the Food & Beverage Operational
• Knowledge of Opera S&C is a plus
• Excellent communication skills in French and English, another language is an additional asset (Dutch and German are a plus).

• Being part of a talented team in a 5-star property – a flagship hotel in a prestigious environment
• Work in an environment that fosters a culture of mutual respect, trust, and collaboration
• Being part of the Deutsche Hospitality group, possibility to enjoy room nights at reduced prices within our 100+ hotels across the globe
• Competitive salary and other fringe benefits
• Do you have the experience and personality that we are looking for?